There is a lot of talk about how difficult it is for businesses to find and keep workers. Whether you call it “The Great Resignation” or another term, something is clearly happening. The sixty-four-thousand-dollar question is, “What’s driving this?”.

You’ll sometimes hear inventory referred to as “crystallized capacity,” the idea being that when you have limited capacity, building inventory is a solution that helps you meet customer demand. The typical example is a seasonal business, like a manufacturer of skiing equipment. 

Many people know about the two pillars of the Toyota Production System (TPS): just-in-time and jidoka, and they probably know the two principles of TPS – continuous improvement and respect for people.

Lean companies talk about “respect for people'' as a key piece of the Lean mindset, but what does it mean? It means that those who are closest to the process and add value are the true experts when it comes to rapid and sustained kaizen and that the role of managers is to develop and empower them.